LIVE HELP   

ALL TIME ASSISTANCE TO CUSTOMERS

Our Technical Support Live Chat is available to answer all your queries regarding CyberLearning. Regardless of the issue, you'll get your question answered fast. Our Technical Support Live allows you to chat with an experienced Technical Executive in real time. This means that you will get the help you deserve when you need it most.

It is simple to use:  

• Simply click on the Live Help icon and a chat window pops up on your screen.
• Fill out the required details to login to the chat room.
• CyberLearning executives will greet you immediately.
• Type in your query, click the Send button and begin your conversation.
• Get all the information you require, to the text.

To chat with our real time, professional, Technical Support Executives, just click on the icon. Our executives are trained to help you with any clarification, advice or suggestion. They are available 7 days a week between 8.30 am to 11.30pm IST.

Need help, chat with us any day!

Live chat by LivePerson

Features

At CyberLearning, we are concerned about ensuring and enhancing our customer's experience, by giving importance to all of their issues until they are completely resolved. By offering online support, we assure the same. We make it easy for you to get an instant result, which saves you time and effort.

• Live help desk solutions are available from our certified and highly skilled Technical Executives. They can help you find appropriate solutions to all your inquiries.
  
• Our Executives use a powerful database to keep track of your records, which allows us to efficiently manage your questions until they are satisfactorily resolved.

 

• Live Chat support initiates faster resolution. It is personalized and makes you feel comfortable and confident about our service.

• Many features are available in our software that helps you navigate our website with ease. We are capable of assisting your technical needs.

• Co-Browse is one of the excellent tools that enable us to see your screen the way you do and help you to do things in the real time mode. This feature makes you feel the Executive is sitting right next to you and assisting you. To feel the experience, click here.

• We are also capable of helping you surf the website without actually reaching the webpage. Pushing pages is the feature helps push the information directly to your browser.

• Our website also offers you a section called Knowledge Base, where most of the queries are answered. We are capable of assisting you in the same.

Issues Taken Care  

S.No	Issues	Resolved By
1	Registration Process	Executive
2	CyberLearning & eLearning guidance	Executive
3	Pre-sales queries	Executive
4	Post-sales queries	Executive
5	Technical Issues	Executive
6	Login procedures	Executive
7	Login Issues	Executive
8	Ticket activation issues [Web guides]	Executive
9	Suggestions & Advice	Executive
10	Learning Center Guidance	Executive
11	Queries on Packages & Courses	Executive
12	Queries on Tools & Software	Executive

Customers can reach us anytime, anywhere through Live Chat and E-mail. We assure all your e-mail inquiries are answered within 24hours.

We care about you and we accept your suggestions. Do send in your suggestions at techsupport@cyberlearningindia.org